Terms of Service
Website Terms and Conditions
You agree that use of the websites owned and operated by braaap Pty Limited (ACN 115 144 137) (ABN 19 115 144 137 (“braaap”) under the domain names:
braaap.com.au
braaap.com.au/shop
braaapclub.com.au
Shall be strictly in accordance with, and governed by, these legally binding terms and conditions in their unaltered form. If you do not accept these terms and conditions you must exit the braaap websites immediately. Use of the braaap websites or access to any of the content on the braaap Websites constitutes your acceptance of these terms and conditions.
In addition to these terms and conditions for the braaap websites, there may be from time to time, specific and additional terms and conditions that apply to certain sections/parts of the braaap websites. braaap recommends that you review these specific and additional provisions wherever they appear.
Title and Registration
All customers are responsible to operate their motor cycle in accordance with city, county, state, and federal laws. It is the DIRECT AND SOLE responsibility of the purchaser to check with their local Dept of Motor Vehicles or any other governing agency in their area regarding any and all registration and or licensing laws and regulations.
Warranty and Service
Damages that may occur due to customer misuse or improper care and maintenance (including but not limited to exceeding the weight limit, negligence by the user, or blatant misuse of normal intended operations) are not covered under the warranty.
To better help our customers locate issues on their units we ask that the warranty part be sent to us for inspection and testing for defects. No warranty parts will be sent out until parts are received. This ensures we send you the right part the first time.
This warranty is provided to the original customer and is non transferable. There is no agreement or warranty, expressed or implied other than those stated in this agreement.
braaap Pty Ltd is not responsible for the payment of damages for incidental or consequential loss arising from injury. Ride at your own risk. All sales are final. Returns or Exchanges are not offered under any circumstance. We sell awesome products but you must be careful by tightening bolts, checking for leaks, making sure all wires and hoses are connected properly and just being safe out on the open trail.
Safety & Inspection
Purchaser accepts all responsibility to inspect their product prior to every use and to make sure that the equipment is in safe and mechanical order. If purchaser is not qualified to inspect and service the equipment, they are solely responsible to have any service or inspection performed by a certified mechanic. Purchaser is also solely responsible to wear all safety equipment when operating product, including but not limited to: eye protection, elbow pads, knee pads, chest protector, riding boots, riding clothes, helmets etc.. Purchaser acknowledges that they are 18 years of age or older.
Basic Maintenance
Basic maintenance of your bike will ensure longevity and more enjoyment out of your bike, some basic maintenance you can do yourself include:
•Check the tyre pressure every time before use
•Check the functionality of the brakes
•Walk around your vehicle to make sure nothing is loose or broken
•Make sure that your fluid levels are correct.
Cancellations
Any order that is cancelled prior to us shipping the unit will be charged a $100.00 cancellation fee. To cancel an order after the item has been shipped you MUST refuse delivery when the freight company contacts you to deliver the item. Orders cancelled after they have been shipped will be subject to a 20% restocking fee.
Shipping Damage
Please note that any “shipping damage” that occurs during the shipping from braaap Pty Ltd or one of it’s affiliate warehouses to the customer is the responsibility of the customer to initiate the claim with the shipping company. This will include contacting shipping company and notate what damage occurred and be responsible for parts claims.
Please look over crate and notice any concealed damage that may have occurred during shipping. Once you sign off on the receipt, regardless of who signs, the responsibility is on the customer from point of receipt.
braaap Pty Ltd safely packs and crates all units prior to shipping out of our warehouse. In the event that an item has been lost or damaged during shipping, please contact us immediately.
Typographical Errors
We attempt to be as accurate as possible in our product pictures and specifications. Specifications published on our site come from the manufacturers and/or distributors. These specifications represent ideal circumstances; we cannot guarantee that product descriptions/specifications, pricing or any other content is accurate, complete or current. In the event that a product is published incorrectly due to typographical, informational, technical or other error, we have the right, at our sole discretion, to either honour the published price or cancel the order.